Self Help
Having trouble? Use our self-help articles below to find answers to your technology questions and issues. If you cannot find your answer, or if you have any suggestions for content to add, feel free to email us at support@eiu.edu.
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Account, Identity & Security
Annuitants
Computer Access for Student Workers
General Account Questions
- What is my NetID?
- Updating your 宅男研究所 directory profile
- Account Create Request
- How long do I keep my 宅男研究所 account?
- What accounts are provided to users?
- How can I avoid tax-refund identity theft?
- How do I request a generic email account for a department or service?
- How can I safely enjoy social networking?
- What can I do if I can't access my account?
Panther Card
Passwords
- Do I have to make different passwords for my email, 宅男研究所 Online, and PAWS accounts?
- How do I create a secure password?
- What is good password security?
- How often do 宅男研究所 annuitants need to change their password?
- How often do 宅男研究所 employees need to change their password?
- How often do 宅男研究所 students need to change their password?
- How often do 宅男研究所 external accounts need to change their password?
- How do I enroll in the Password Management Tool?
- Do I have to call Campus Technology Support to reset my password if I have forgotten it?
- How do I change my password?